What if I register for a seminar and find out that I can't attend? You have several options: 1. You can transfer to another site of the program or to a program of comparable price. (Please note - does not include Skills and Methods courses.) 2. You can send a substitute to the program you have registered for. 3. You can receive the program materials, plus the audio cassettes or CDs at an additional fee. In some cases, audio cassettes or CDs may not be available. 4. You can receive the seminar handbook, in full satisfaction. 5. You can receive a refund, less $20 processing fee (ONLY if you call 24 hours before the program). 6. You can receive a credit you can use within the next year. Please email customerservice@njicle.com for additional assistance. |